Having been helped at a Social Media Surgery a year ago to set up her first social media account for a local support group, Linda has been a regular at Halesowen Social Media Surgery. Linda quickly got to grips with Twitter, however figuring out how best to use Facebook for the group took a little while. There are differences between Facebook Profiles, Pages and Group which need thinking through. Steph Clarke has written a really useful post about this which I’d recommend if you are thinking of using Facebook for a local group or organisation.
At last month’s surgery, Linda came along asking about what other social media she should be using, beyond Twitter and Facebook. We had a look at the great content Linda had been sharing through Twitter and Facebook, and I thought that the next challenge perhaps wasn’t something else, but rather looking at what Twitter and Facebook could do which Linda wasn’t making use of. I mentioned Facebook Live, and admitted that I hadn’t used it myself at that point, but I understood that it was a fun and immediate way of creating and sharing video within Facebook. (There are some useful tips from Facebook on getting the most out of Facebook Live.)
Linda and I quickly got playing and figured it out, at which point Libby from Halas Homes arrived to find out how to connect Twitter and Facebook accounts. She asked what we were doing, and was also excited to hear about Facebook Live. I suggested that Linda show Libby how to use it. And there it was… we created some Social Media Surgery magic. Linda had come along to receive some help, and now she was giving it. The video below captured the magic moment. Social Media Surgeries are brilliant because everyone can contribute and benefit at the same time.